CUSTOMER RESOURCES
Why we are different in 10 concepts.
Anyone who has worked with coating companies knows the importance of their integration into their own productive system and the need for them to be an extension of the organisation itself, being one more link in the chain of manufacture.
With more than 50 years of experience in partnering with major automotive suppliers, GHSA is aware of their needs and the expectations regarding their coating suppliers.
Our company size makes us maintain the flexibility and customised service that the customer demands, in order to offer all the advantages of a large organisation.
Customer Service is 24 hours in the plant for any type of demand.
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We develop and use internally developed applications to meet any need and provide the information that the Customer demands at any time, as well as the control of material in real time with applications accessible online at the Customer’s private area on our website.
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After years of working with Customers with the highest requirements in the implementation of on-time delivery, we have built a culture of just-in-time deadlines with intervals of 8 hours up to a maximum of 72 hours, including logistics and transport in night shifts, weekends, and public holidays.
Quotation system with CAD drawings and 3D development of their workpieces to offer the most competitive price from the onset, anticipating the manufacturing and/or adaptation process of our tools, obtaining real and functional workpieces prior to their serial manufacturing.
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Our work system for years has been based on 4 manufacturing shifts 7 days a week and almost 365 days a year. The Customer may find an annual labour Calendar on our website.
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At GHSA we are pleased to work together with our customers to develop, propose, and adapt optimally to the specifications of their components.
Proactivity with our Customers has always been one of our most valued qualities.
In order to efficiently deal with the level of the demand of its Customers, GHSA is certified ISO/TS 16949, as well as in the major OEMS approvals and its suppliers.
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We believe that value-added processes such as assembly, selection, logistics, packaging, capping, and delivery to the End Customer are essential to complete the process of customer satisfaction, so we manage these processes on your behalf.
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GHSA internally performs corrosion and climate testing in its laboratories and offers this service as as well the corresponding reports free of charge to its Customers, according to the guidelines set by them. Any other type of test is also offered free of charge if the product specifications require them: Metallography, X-Ray, Hardness, Roughness, Coefficient of Friction, etc.
Last but not least, we have a HR policy based on equal opportunities, family conciliation, occupational health and safety, knowledge management, and remuneration policy of which we are very proud and that has an impact in an exceptional way in corporate harmony for each and every one of our workers, which in turn positively affects the quality and productivity of our work.